Business process management Essay Example | Topics and Well Written Essays - 500 words - 1

Business process management - Essay Example A charter can be used for understanding. Like any appropriate contract, the charter should specify all details including dates, costs , and clears statement of expected finding and implications. Six sigma teams focus on the target market and means of satisfying them. The emphasis on the customers is its most attractive feature. It is always good for a project team to begin by focusing on their services and product quality in order to satisfy their customers.The Six Sigma approach to process definition is summed up in the acronym SIPOC, which emphasizes Supplier, Input, Process, Output, and Customer ( Harmon). Next step is â€Å"Measure†. During this phase relevant data is collected and analysed. It ]involves measurement of important aspects of the current process and so forth( Understanding The six Sigma methodology,sixsigma.net). George Eckes, suggests three measurement principles: measure only what is important to the customer, only measure process outputs that you can impro ve, don’t measure an output for which you have no history of customer dissatisfaction. There are three things that every Six Sigma team should follow to determine the measurement of the process effectively and efficiently.